Frequently Asked Questions

Everything you need to know about our farm-to-table gourmet selections.

How do you ensure the freshness of your products during shipping?

We use eco-friendly thermal liners and dry ice or gel packs to maintain optimal temperatures. Every order is packed with care to ensure your food arrives as fresh as it left our meadow.

What is your return policy for perishable items?

Due to the nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or if there is a quality issue, please contact us within 24 hours for a full refund or replacement.

Do you offer international shipping?

Currently, we only ship within the continental United States to guarantee the quality and safety of our perishable goods during transit.

Are your products organic or locally sourced?

We prioritize partnerships with small-scale local farmers who follow sustainable and organic practices. Detailed sourcing information is available on each individual product page.

Can I track my delivery in real-time?

Yes, once your order is dispatched, you will receive a tracking number via email. For perishable shipments, we recommend monitoring the tracking closely to ensure someone is available for delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.